Operations Coordinator

Imagine working in a dynamic environment on the Northern Beaches, where the vibrancy of real estate meets the thrill of operational excellence. As the Operations Coordinator you will be at the helm of this high-performing team, steering this agency alongside the General Manager and Directors towards new horizons of success. You'll be rewarded with a highly competitive salary package and the chance to grow as this office continues to expand. The culture of this office is one of support and inclusivity, where diversity, teamwork, and a strong work ethic are valued above all else. Allowing you to leverage the latest technologies in the industry this office will give you the tools you need to excel. If you're a solution-oriented individual with a passion for real estate and a knack for leadership, this could be the opportunity you've been waiting for. 

Skills & Attributes needed:

• Leadership skills – take responsibility & lead by example
• Personable – ability to build solid relationships among executive, partners and the work place
• Exceptional people skills – customer service focus
• Ability to coach & mentor team – create confidence & trust
• Proven experience in managing and executing projects
• Excellent negotiation and conflict resolution skills
• Excellent written and verbal communication skills + attention to detail
• Strong IT skills & CRM Awareness
• Maintain a well groomed corporate attire & appearance
•  Must be able to work under a high-pressure environment from time to time and remain collected & calm
• Hold a sound knowledge on human resources legislation and oversee policy & procedures

Knowledge needed:

• Residential Tenancies Act
• Property Stock & Business agents Act
• Trade Practices & Fair-Trading Acts
• Local area knowledge

Tasks will include:

• Co-ordinate all facets of Operations & able to drive & implement processes and procedures
• Drive & implement all processes & procedures in the business
• Monitor supplier contracts & evaluating related agreements
• Co-ordinate work flows, position descriptions & policies
• Participating with company meetings & training schedules
• Drive internal communication ie birthday’s, anniversaries, special occasions
• Manage reception & sales support teams – daily/weekly WIPs
• Manage reception, front of  house & trades to office
• Make sure office equipment is running smoothly and stocked for business
• Co-ordinate the onboarding of new staff members – set-up, first week, first month
• Organise induction meetings with key stakeholders -  CEO, GM & Head of Departments
• Co-ordinate events with concierge team & manage community events through sponsorships
• Co-ordinate auction nights and client events
• Work closely with sales team & support to make sure the department runs smoothly
• Co-ordinate agent reports monthly for company reporting & management meetings
• Co-ordinate with sales admin – weekly & monthly sales meeting agendas, presentations & stats

Benefits include:

• The chance to grow your skillset and optional further study
• Access to the industries best trainers and mentors
• Long term opportunity to grow your career
• Incredible budget for amazing team events
• Work in an office that is like nothing else out there
• Surround yourself with high energy people 
• Monday to Friday role only with easy parking

Apply in strict confidence to:
Virginia Brookes on 0413 564 190
Or click 'apply' to submit your CV

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